consumer reports: ford quality slips

by:Yovog     2023-06-16
DETROIT —
Quality should be Ford\'s first job.
In the annual automotive reliability survey, the brand\'s ranking dropped by 10 percentage points, affected by the touch screen and transmission.
According to a survey of the magazine\'s users, the magazine is currently ranked 20 out of 28 major brands.
Dearborn, Mickey.
Automakers have been closing the quality gap with Japanese brands in recent years, but it may need to take its own advice from 1980 of advertising campaigns, which tells viewers that \"quality is the first job.
Japanese automakers continue to dominate the top rankings of the survey.
Brands from Honda and Mazda make up the top nine in the 2011 study, while Chrysler\'s Jeep is a top brand from the United StatesS. automaker.
Chrysler\'s brand has made the biggest improvement over last year.
The findings are based on a survey conducted this spring of subscribers who own or lease 1.
From 2002 to 2011, 3 million models were used.
The journal used these findings to predict the reliability of the 2012 model.
Consumer Reports ranked first.
In the list of sources that Americans use when choosing to buy a vehicle, only brand loyalty and suggestions from friends and family are at the top.
The magazine released its annual findings in Detroit on Tuesday.
The senior director of automotive testing for Consumer Reports said that at Ford, magazine subscribers found problems with the MyFordTouch and myforntouch dashboards controlling screens, saying they were frozen or difficult to use.
Screen control engine room temperature, radio and other functions.
The champion said that the company\'s new small cars, Focus compact and Fiesta subcompact, also have new automatic transmissions that often move awkwardly.
Ford Group\'s vice president of Quality said the company is taking customer feedback seriously and is committed to continuously improving vehicles.
\"Our internal investigation now shows that these near-
He said in a statement.
Ford\'s Lincoln luxury brand has risen to a position on the 14 th.
Toyota\'s Scion is a brand for young people, with the least problems for the fourth consecutive year, followed by Toyota\'s brand Honda\'s Mazda and Honda\'s overall brand.
Lexus, a perennial number one car, recovered from its decline last year, rising seven spots on the list.
Chrysler has been plagued by reliability problems for many years, but has been improving since the U. S. listing. S.
After Chrysler filed for 2009 bankruptcy, the Italian government put Fiat in charge.
The Chrysler brand\'s ranking in Consumer Reports rose from 27 last year to 15 this year.
The Jeep rose seven points on the 13 th.
Chrysler\'s quality supervisor said Chrysler has been conducting more rigorous testing of new models for the past two years and finding and solving problems before the car reaches the showroom.
While Chrysler has improved, its reliability has declined in last year\'s survey.
Cadillac and GMC are down, while Chevrolet remains the same.
South Korean automakers Hyundai and Kia have been flat to half this year after showing improved quality in the past.
However, there is only one car ranked below average in modern times: by V-6 engine.
The performance of European automakers has been mixed in the first10.
Porsche dropped to second place from second last year. best.
Held on the 16 th, while Mercedes-
Although Mercedes-Benz and BMW have improved, they are still on the 18 th and 19 th.
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