survey reveals nz's best and worst home appliances - home appliance manufacturer
In the latest consumer New Zealand appliance reliability survey, Fisher & Paykel dishwashers were downgraded by users.
In February, consumers gave the "recommended" status to the Fisher & Paykel DishDrawer model.
The DishDrawer series features one or two pulls
Drawer instead of the usual hinged vertical door.
Rated "recommended" at two levels
Drawer model, because it performed well in consumer testing, the DishDrawer series increased from the user to an "average" rating in the 2009 reliability survey.
But in the latest user reliability survey, the dishwasher family went back to the "worst" category, with the addition of the standard Fisher & Paykel dishwasher and Baumatic brands.
The DishDrawer series has a troubled history, and after buyers complained about issues including rust and noise Motors, the series aired on the Fair Play show on TV on 2003.
In a survey of 2008 of consumers, they are still "one of the most unreliable dishwashers in our survey ".
Commenting on the latest survey, the consumer website said that of every five dishwashers purchased in the past five years, nearly one needs to be repaired --
"Make them the least reliable equipment in the survey.
"However, their overall reliability has steadily improved since our 2005 survey, when one out of every three dishwashers needed to be repaired.
"The most common problem in a recent survey is the failure of the project.
But in the Fisher & Paykel standard dishwasher, door closures including seals and handles are the main point of failure.
The most reliable dishwasher brands in the survey of more than 18,000 consumers and users are Asko, Bosch and Miele.
Average ratings for Electrolux, LG, Simpson, smug, Westinghouse and Whirlpool are available.
The survey included more than 6000 dishwashers.
Consumers only analyze brands that receive more than 50 responses.
The reliability level is calculated based on whether the equipment needs to be repaired.
Problems caused by accidents or misuse are excluded, and problems such as surge and mouse chewing wires are also excluded.
100 franchise top Survey home appliance store customer rating for after-sales servicesales service.
A survey of New Zealand consumer members and subscribers found that regions such as 100, Waikato, or franchise chains
The rated Autel based on Walcott appliances and appliances is the highest.
The Autel chain was taken over in February.
National chains such as warehouses, bonds and bonds, Dick Smith and Noel lemming did not perform well.
The home appliance shed, the investigation of the new comer, has not yet been tested.