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A door, February 2017to-
A door industry company called Ontario safety standards sold Carol Bass a water softener she didn't need, $59 a month for 10 years, and the deal looks bad and iron --clad.
Just 41 days later, before she received her first bill, her East-
Any final property that is not paid in the future may exceed $8,000.
The first Baas got angry.
"Kick your pants "-
Then Baas began to retaliate. On June 22 —
After months of stress
She won a court case that invalidated the agreement, and she said the decision brought hope to anyone in a similar position.
"I want to help other people get out of trouble," she said on Monday . ".
"Because you don't want to know how long it will take to sign this agreement, I kicked myself into my pants.
Baas, without hiring a lawyer, persuaded Hank witvin, deputy judge of the small court of action, that she was deceived by the merits of a water softener, which was at her doorstep by three salesmen
They claim that the municipal water use in Ottawa is not qualified, which poses a risk to health, she said.
"I am satisfied that the defendant Ontario safety standards are in breach of the obligations under the Consumer Protection Act and therefore the contract has no effect whatsoever, witteveen wrote.
Including taxes, Baas wants to pay a total of $8,135 in 120 months
On her Enbridge bill.
When Ottawa already has the softest, safest water in any municipal system.
Baas said that before she received her first $59 Enbridge bill, an entity called Eco Energy Home Services imposed a lien on her property.
Baas said she managed to lift her Lien in accordance with the court's decision.
Carol Bass looks like it's going to cost $8,000 after reaching an agreement to buy the water softener, but she fought back.
Dozens of local residents of Jean Levac/Postmedia news contacted this newspaper about a long-standing Story
For products with questionable value, such as water softener or air purifier, a regular contract is signed at the door.
This problem has been very common for a long time, and the Ontario government has actually banned this door --to-
Door sales for a basket of household goods: air purifiers, air conditioners, air purifiers, air ducts-
Cleaning service, water filter, water heater, water purifier, water softener-
The handling device and any combination thereof.
The Baas case is a typical case of consumer complaints.
For example, she said she was told the softener could save her money every month
Soap, shampoo and "food"
Extend the service life of appliances such as washing machines and dishwashers.
Savings attracted her because of a fixed income.
But she's not like a lot of people who buy this stuff.
Old people, maybe a little old, can't defend themselves.
Soon after Baas retired from the Canada Revenue Service, only 57 companies bought the companies vigorously and made detailed records.
First, she informed Enbridge that Enbridge was required by law to do a third job
But there is no endorsement or guarantee for their performance.
So she paid only $79 for rent and the bill stopped.
With the help of her friend Bernie Mason, she started researching consumer websites, the appliances she rented, and has been complaining about Ontario's safety standards, and answer calls from entities with different company names. (
In fact, it was her bank who informed her of the lien, not the eco-energy. )
This article finds that, usually in the case of trouble, the company that sells the equipment is different from the installer, the driller, and sometimes the lien.
Sand or servicerepair company.
Therefore, Baas issued a legal notice to these three persons (
The third is the environmental protection Home Service. .
Although the Paralegal of the two companies was represented in writing, no one attended the hearing.
She had a row of yellow.
Note on the tab, record each step and call.
The judge not only declared the contract invalid, but also ordered the payment of $750 to Baas, in part, to cover the $674 she spent in the case.
An email from Ontario security standards responded that Canadian security standards is still operating and claimed that the company has not received a notice of action and is therefore unable to defend itself.
Baas didn't have much hope for seeing the money.
The company was also invited to recover its equipment.
"But I will find someone to do it.
They won't go back to my house.
Before the ban was imposed, the provincial consumer department received complaints and inquiries about the door --to-
Door sales strategy, more than 2,400 in 2016.
To contact Kelly Egan, please call 613-726-
5896 or email kegan @ postmedia. comTwitter.
Com/kellyegancolumn.